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Resources and information for providers and office staff

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2026 Physician Group Honor Roll announced

For 24 years, Harvard Pilgrim Health Care has used its annual Physician Group Honor Roll to acknowledge physician groups for achieving exceptional results in their approach to disease prevention and the treatment of acute and chronic illness for both adult and pediatric patients.

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Elective inpatient medical admissions: level of care reviews

Effective for dates of service beginning April 1, 2026 for our Harvard Pilgrim Health Care Commercial members, Point32Health will apply level of care reviews to elective inpatient medical admissions, including elective oncology admissions for the administration of chemotherapy drugs.

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Guide to navigating pre-service clinical appeals

As valued partners in the care of our members, providers have the option to appeal a coverage denial if they disagree with the result of a Point32Health utilization management (UM) decision.

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About the HPHConnect secure portal

Learn about HPHConnect, our secure web-based transaction service for Harvard Pilgrim products, including how to register and submit transactions.

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About the Tufts Health Plan secure portal

Learn about the web-based transaction service for Tufts Health Plan products, including how to register and submit transactions.

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Electronic data interchange services (EDI)

Visit the EDI page to learn more about trading partners, getting set up for electronic transactions and to access companion guides.

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Electronic payment

Visit our electronic funds transfer (EFT) page to get started with receiving your reimbursement electronically.

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Resources

Visit our one-stop shop for Prior Authorization information and materials.

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Vendor programs

Learn about vendor partners who conduct utilization management for certain services.

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Join the network

We invite you to join us in ensuring that our communities have access to high-quality, equitable health care by becoming a participating provider.

Become a contracted provider

View our plans

Learn more about the diverse range of health plans we offer under our legacy brands, Harvard Pilgrim Health Care and Tufts Health Plan. 

View our plans