Welcome Providers
Resources and information for providers and office staff
Welcome Providers
Resources and information for providers and office staff
Tufts Health Plan Secure Portal: Upcoming scheduled system maintenance
Tufts Health Plan is updating systems beginning from 2 p.m. Saturday, May 3 through 8 a.m. on Monday, May 5. As a result, access to the Tufts Health Plan secure secure portal will be unavailable. We apologize for any inconvenience.
Policies, Manuals & Forms
Behavioral health
Training
News Insights and Updates for Providers - May 2025
GLP-1 weight management medication coverage
Point32Health is updating coverage of GLP-1 weight management medications, and will be designating Zepbound as the preferred product as of July 1, 2025.
Pre-admission testing for inpatient admissions
Payment of pre-admission services that occur within 10 adays of admission will be included in inpatient reimbursement and not reimbursed separately.
Inpatient Hospital Admissions Payment Policy
We’re making updates to our Inpatient Hospital Admissions Payment Policy with the goal of reducing avoidable readmissions.
Electronic Tools and Resources
Our electronic transaction capabilities make doing business with us quick and efficient. Explore our electronic services and learn about our secure portal capabilities for:
Join the network
We invite you to join us in ensuring that our communities have access to high-quality, equitable health care by becoming a participating provider.
Our plans
Learn more about the diverse range of health plans we offer under our legacy brands, Harvard Pilgrim Health Care and Tufts Health Plan.
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Short video: Checking referrals, notifications, and authorizations in HPHConnect
We’ll show you how to use the Harvard Pilgrim Health Care secure portal, HPHConnect, to check the status of a referral, notification, or authorizaton request. The video shares step-by-step instructions and time-saving tips.