Exciting news: We’re upgrading our secure provider portals!
Point32Health is partnering with Availity to launch a unified provider portal offering streamlined, single login access and enhanced self-service tools.
Payspan service restored: Payspan, the vendor that Point32Health utilizes for payment processing for providers, is now back up and operational after experiencing a temporary outage. Access to the Payspan Health portal has been restored and EFT payments are being processed. Learn more
New post-acute care vendor for Tufts Medicare Preferred
We have partnered with Home and Community Care Transitions to enhance the management of post-acute care benefits for Tufts Medicare Preferred members.
Fee schedule updates in effect April 1
Point32Health will update Commercial and behavioral health fee schedules on April 1, 2026, with possible additional changes pending delayed CMS lab rates.
About the HPHConnect secure portal
Learn about HPHConnect, our secure web-based transaction service for Harvard Pilgrim products, including how to register and submit transactions.
About the Tufts Health Plan secure portal
Learn about the web-based transaction service for Tufts Health Plan products, including how to register and submit transactions.
Electronic data interchange services (EDI)
Visit the EDI page to learn more about trading partners, getting set up for electronic transactions and to access companion guides.
Electronic payment
Visit our electronic funds transfer (EFT) page to get started with receiving your reimbursement electronically.
Vendor programs
Learn about vendor partners who conduct utilization management for certain services.
Join the network
We invite you to join us in ensuring that our communities have access to high-quality, equitable health care by becoming a participating provider.
View our plans
Learn more about the diverse range of health plans we offer under our legacy brands, Harvard Pilgrim Health Care and Tufts Health Plan.