Back to Insights and Updates for ProvidersNovember 2024

Reminder: Stride Medicare Advantage to be discontinued

Harvard Pilgrim Health Care Stride (HMO)/(HMO-POS) Medicare Advantage

As we noted in October’s newsletter, Point32Health will no longer offer its Harvard Pilgrim StrideSM (HMO/HMO-POS) Medicare Advantage plan as of Jan. 1, 2025.

We are continuously examining our business to ensure that we offer our members affordable, high-quality health plans in the market. As a result of a comprehensive review of the New Hampshire Medicare Advantage market, we made the decision to discontinue our StrideSM (HMO/HMO-POS) Medicare Advantage plan in New Hampshire. As of Jan. 1, 2025, the product will no longer be available.

Please continue to provide services to StrideSM (HMO/HMO-POS) Medicare Advantage members through year-end and submit claims as you do today. We will process claims through the timely submission time frame for Stride, which is 365 days from the date of service.

We will continue to offer our other New Hampshire products, including our Harvard Pilgrim Commercial plans and our individual Medicare Supplement plan.

We have sent letters to the approximately 10,000 affected members informing them of this change and providing them with information on how to search for an alternative plan during the Annual Enrollment Period.