Insights and Updates for Providers

February 2025

Noncovered Investigational Services MNG for Senior Products

Tufts Health Plan Senior Care Options | Tufts Medicare Preferred

Our newly developed MNG, effective April 1, 2025, details Noncovered Investigational Services for Tufts Medicare Preferred and Tufts Health Plan Senior Care Options (SCO).

Initial inpatient admission notification requirement update

Tufts Health One Care | Tufts Health Plan Senior Care Options | Tufts Health RITogether | Tufts Health Together | Tufts Medicare Preferred

As of April 1, Point32Health must be notified within one business day following a member’s admission to an inpatient facility.

Important authorization reminders for Senior Products

Tufts Health Plan Senior Care Options | Tufts Medicare Preferred

Be sure to review these important reminders regarding new prior authorization requirements for Tufts Medicare Preferred and Tufts Health Plan Senior Care Options (SCO) members.

Fee schedule updates in effect April 1

Harvard Pilgrim Health Care Commercial | Tufts Health Plan Commercial

Updates to our Harvard Pilgrim Health Care Commercial professional fee schedules and our Point32Health behavioral health fee schedule will take effect on April 1, 2025.

CareLink claims runout

CareLink

As part of Commercial integration, we no longer offer CareLink, and it’s important to submit any outstanding claims on or before Dec. 31, 2025.

Specialized Community Support Program Services 2025 updates

Tufts Health One Care | Tufts Health Plan SCO | Tufts Health Together — MassHealth MCO Plan and ACPPs

Learn more about the changes that MassHealth implemented the Community Support Programs for Homeless Individuals (CSP-HI) and Tenancy Preservation (CSP-TPP).

Archiving select Payment Policies

All Tufts Health Plan Products

We’re archiving our Payment Reduction and Provider Payment Dispute Payment Policies for Tufts Health Plan, and the pertinent information is now available in our Provider Manuals.

Enrollment/screening for RI Medicaid providers

Tufts Health RITogether

If you are a RI Medicaid provider who hasn’t yet completed screening and enrollment with the state Medicaid program, please do so to ensure continued participation in our Tufts Health RITogether network.

Point32Health medical drug program updates

All products

Refer to this chart to review changes and updates to Point32Health’s medical drug program, including information about prior authorization, coverage updates, and more.

Pharmacy coverage changes

Harvard Pilgrim Health Care Commercial | Tufts Health Direct | Tufts Health Plan Commercial | Tufts Health RITogether

Please refer to this chart for information on updates to our Pharmacy coverage and Medical Necessity Guidelines.

MassHealth updates to Unified Formulary

Tufts Health Together — MassHealth MCO Plan and ACPPs

MassHealth recently announced updates to the MassHealth Unified Formulary, which will take effect on April 1, 2025.