Prior Authorization

Here, in one convenient place, you’ll find the prior authorization materials that you may need to reference to provide care for our members. We recommend using our secure portals to conduct referral and authorization transactions, as well as a host of other convenient self-service functions.

Medical Necessity Guidelines

Access our prior authorization policies and medical necessity guidelines for both legacy brands in one convenient spot.

Medical Drug MNGs

Find detailed coverage criteria for medical benefit drugs for Harvard Pilgrim Health Care and Tufts Health Plan.

Vendor Programs

Reference information on our vendor partners who conduct utilization mangement for certain services.

Pharmacy

Access pharmacy clinical coverage criteria and medication request forms.

Authorization resources

Our prior authorization and notification grids offer a handy overview.

Forms

Access the forms you need for doing business with us.

Provider Manuals

Our Provider Manuals include additional information on authorization, notification and referrals.

Insights and Updates

Be sure to read our monthly newsletter for updates to policies and procedures.