Back to Insights and Updates for ProvidersDecember 2023

MassHealth: temporary telehealth flexibilities expired

Tufts Health One Care  |  Tufts Health Plan SCO

With the end of the COVID-19 federal Public Health Emergency (PHE) earlier this year, certain temporary allowances have expired. In a recent communication, MassHealth noted that the following Acquired Brain Injury (ABI) and Moving Forward Plan (MFP) waiver services can no longer be provided via telehealth as of Nov. 11:

  • Community-based Day Supports
  • Home Accessibility Adaptations
  • Home Health Aide
  • Homemaker
  • Orientation and Mobility Services
  • Personal Care
  • Physical Therapy, Occupational Therapy, and Skilled Nursing
  • Specialized Medical Equipment
  • Supportive Home Care Aide
  • Vehicle Modifications

Coverage of the telehealth delivery of these services was a flexibility offered under Massachusetts’ federally approved Appendix K: Emergency Preparedness and Response and COVID-19 Addendum (Appendix K). The federal PHE ended on May 11, 2023 and Appendix K ended six months after the expiration of the PHE.


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