As part of our Commercial integration, we no longer offer CareLink — an open access product with shared administrative services between Tufts Health Plan and Cigna. Over the past several years, members who were enrolled in CareLink have been migrated to a Harvard Pilgrim plan.
Please be aware that the claims runout period for CareLink ends on Dec. 31, 2025. We encourage you to submit any outstanding CareLink claims (initial claims, corrected claims, or claims appeals) as soon as possible to ensure they are processed. After the claims runout period, CareLink claims will no longer be processed.