Back to Insights and Updates for ProvidersFebruary 2025

Specialized Community Support Program Services 2025 updates

Tufts Health One Care  |  Tufts Health Plan SCO  |  Tufts Health Together — MassHealth MCO Plan and ACPPs

Effective Jan.1, 2025, MassHealth implemented changes to its specialized Community Support Program for Homeless Individuals (CSP-HI) and Community Support Program Tenancy Preservation Program (CSP-TPP) Services. Among the changes for 2025 are revised clinical eligibility criteria that expand program access for members who are experiencing housing transitions and those at risk of homelessness or eviction.

We’ve updated Point32Health’s CSP-HI and CSP-TPP behavioral health performance specifications and Community Support Programs Medical Necessity Guidelines to reflect MassHealth’s Jan. 1, 2025 changes. We encourage you review these documents for detailed program information and billing guidance.

If you are a provider of specialized Community Support Program Services, please keep in mind that notification for CSP-HI and CSP-TPP is required, which can be provided by completing this updated form and returning it by fax to the appropriate number listed at the top of the form.

Developed to address the health-related social needs of members whose behavioral health diagnoses impact their ability to access medical care and other basic necessities, specialized CSP-HI and CSP-TPP services are provided by community-based, mobile paraprofessionals dedicated to increasing member independence and improving overall quality of life. To learn more about these and other Community Support Programs, refer to MassHealth’s CSP Manual for Providers.