Point32Health is always evaluating the information we make available to our network providers — including its accuracy and value, as well as the appropriateness of where it is maintained. To that end, we’ve made the decision to archive our Payment Reduction and Provider Payment Dispute Payment Policies for all Tufts Health Plan lines of business, and the pertinent information from those policies can now be found in the following sections of the various Tufts Health Plan Provider Manuals:
- Claim Requirements, Coordination of Benefits and Payment Disputes section of the Tufts Health Plan Commercial Provider Manual
- Claim Requirements, Coordination of Benefits and Payment Disputes section of the Tufts Health Plan Senior Products Provider Manual
- Claims Requirements, Coordination of Benefits and Dispute Guidelines section of the Tufts Health Public Plans Provider Manual
Going forward, please refer to those sections of the Provider Manuals for details concerning payment reduction and provider payment disputes.