Tufts Health Plan 2019 Corporate Citizenship Report
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Reflection
From Tom Croswell and Nora Moreno Cargie
As we reflect on this year and our corporate citizenship efforts, we look back on five years of exceeding our goals with great humility and a strong sense of accomplishments.
In this report, you will read how committed Tufts Health Plan employees are to giving back. In five short years, volunteerism at our company has grown to more than 50 percent. And through generous participation by employees and board members in the match program, we gave more than $1 million to community organizations in 2019. Total giving last year exceeded $6.6 million.
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Honor differences
We’re advancing environmental sustainability and setting new standards in diversity with responsible business practices.
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Create space for sustainability
Last September, a Tufts Health Plan employee posed a compelling question to CEO Tom Croswell at the end of the quarterly town hall meeting. She wanted to know what the health plan was doing to address environmental sustainability.
More about sustainability
BRGs raise the bar
Under a bright blue sky one Wednesday evening last August, a team of Tufts Health Plan players donned blindfolds for a game of beep ball.
Walk the walk for DEI
Diversity, equity and inclusion have become common buzzwords in corporate America. There’s even an acronym.
Prioritize employee health & wellness
Tufts Health Plan is a prime example of a company living its values.
Business practices: brief facts
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Listen to members
Our products and services continue to distinguish Tufts Health Plan and set us apart.
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Innovate and partner for health equity
In March 2018, Tufts Health Plan, in partnership with the Greater Boston Food Bank, Good Measures LLC, the Institute for Community Health and Cambridge Health Alliance, opened a first-of-its-kind free monthly mobile food market at Cambridge Health Alliance’s location in Revere, Mass.
More about innovating for health equity
Telehealth: Care anytime, anywhere
At Tufts Health Plan, we’re using virtual care to expand access for people in underserved areas.
Joining a national movement
Tufts Health Plan has expanded our commitment to improve access and quality of addiction treatment.
Understanding different languages
In 2018, we leveraged one of our most valuable assets – Spanish-speaking member services representatives – to meet the needs of our growing community of Latinx members.
Quality ratings: products and services
Tufts Health Plan was rated 5 out of 5 in NCQA’S Private Health Insurance Plan Ratings 2019-2020
Tufts Health Plan was rated 4.5 out of 5 in NCQA’S Medicaid Health Insurance Plan Ratings 2019-2020
5 out of 5 stars – for five years – from Centers for Medicare and Medicaid Services (CMS)
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Engage community
Our community engagement programs promote health where we live, work and play.
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Tufts Health Plan Volunteer Day
Employees volunteered 10,779 hours, valued at nearly $350k in service
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Tufts Health Plan set a new Volunteer Day record
- 1,024 Employees
- 2,749 Hours
- 42 Projects
- 4 States
- 1 Day
- 100% of our senior management group led projects
What aging looks like
Foundation investments support innovation, collaboration and change.
Perfect partners
Why BBJ named Tufts Health Plan and 2Life Communities 2019 Partners of the Year.
Double the impact on #GivingTuesday
#GivingTuesday was born from a need and a sense that people want to do good.
Community engagement: brief facts
Connecticut
- ~ 20 employees work in CT
- In 2019, nearly $400K to community
- $122K+ spent with diverse businesses in 2019
Massachusetts
- 1M+ members served
- 2,775 employees work in MA
- $3.9M to community in 2019; $40M+ to date
- $14M+ spent with diverse businesses in 2019
New Hampshire
- ~ 40K members
- 60 employees work in NH
- Nearly $865K to community in 2019; $1.9M to date
- $380K+ spent with diverse businesses in 2019
Rhode Island
- 43K+ members
- 50+ employees work in RI
- $1.2M to community in 2019; $5.2M to date
- $230K+ spent with diverse businesses in 2019